Two Pearl Hoops - Sterling Silver

Why is it water safef?

• We use 14k gold fill
• super strong stainless steel
• fine .999 and sterling silver .925
• semi-precious stones & sustainably farmed shells

See Jewellery care for more information on materials and keeping your jewels shiny for years to come

What is Gold fill?

Gold fill is is made with a layer of gold - pressure bonded to another metal. Gold filled is not to be confused with gold plating as filled literally has 100% more gold than gold plating. Gold filled is much more valuable and tarnish resistant. It will not flake or rub off, or turn colours.

Water Safe Jewels

Lunarsea designs are made for salty souls and can withstand use in water with due care. 

This said please always rinse your jewels in fresh water & pat dry. 

Prolonged exposure to water may dull all metals even the purest of golds. 

So moderation and maintenance are key.

Jewels just like clothing need to be cleaned from time to time.

Sterling Silver can be polished with a jewellery cloth.

Gold Fill with a soft toothbrush and water (I have personally used a little eco dish detergent for stubborn areas for example body oils darkening the clasp.) 

To ensure extra longevity the following is suggested:

• Although water friendly for extra longevity & low maintenance you can avoid water contact swimming pools/spa/saunas/ocean.  (Says she that always wear her jewels in the saltwater/shower, but I do remove for chlorine) 
• Sterling silver, Gold fill crystals & shells are delicate materials dropping/knocking/catching your jewels may cause breakage, this is not considered a fault.
• Prolonged direct sunlight may discolour or fade some crystals and shells
• Try to avoid direct contact with Moisturizers, Detergents, Perfume, Make-up etc (they will cause tarnish/oxidation, but should be removable with polishing cloth)
• Avoid High temperatures 
• Avoid Mild or harsh chemicals
• Avoid strenuous activity, where items could be damaged.
• Sterling Silver, Gold Fill & Stainless steel will tarnish & oxidise with wear & exposure.  Simply remove with reco
• mmended methods above.
• I also suggest storing your jewels in there boxes or with silica in airtight bags to avoid oxidisation when not in use.

I SHIP TUESDAY & FRIDAYS!

Free Local Pick up Margs

Returns

To be the most sustainable I use the Made to Order business model. 

So please be conscious when deciding purchases.

I am happy to credit 110% minus any shipping costs, or exchange, if available, for any unused goods within 14 days of delivery.

This is provided that we receive the goods in original condition and packaging.

Returns/Repairs will be approved at my discretion and all postage costs are to be incurred by the purchaser.

I suggest using PayPal as they cover return shipping costs when eligible.  See here for details.

Repairs

I use quality but delicate materials in my handmade pieces and do offer a 9 month manufacturing warranty from date of purchase.

This warranty covers manufacturing faults (but does not cover neglect or wear & tear especially given the delicate nature of some of the materials.)  Fine chains will snap under pressure.  

It will be at my discretion to replace or repair your damaged product with proof of purchase.

I offer one free mend repair for necklaces and one hoop replacement, in the lifetime (outside of warranty) of your treasure & any ongoing repairs will be at minimal cost, not retail priced.

To be truely sustainable is too repair and reuse.

If your repair is an old design and I no longer have the materials required to fix the item, I am happy to discuss a custom remake with you.

For items handmade by our fellow artisans (mostly rings, cuffs etc) we can not repair in-house. 

If out of warranty we suggest having the item repaired by a local jeweller.

In addition I will supply you with some store credit towards your next keepsake.

For all broken jewels/repairs please email me photos of the item and info on how the piece was broken.

Should you receive a faulty or damaged product, in the post please contact me with your specific problem and I will get back to you with info.

I do not cover return postage costs for damage caused in transit.

Please contact for additional insurance if this is a concern.

Australia post only offers up to $100 for their standard services.

All items are QC before shipping gift wrapped and packed in padded and or boxed packaging.  

Please contact us for any further queries.

*Please note our policies are subject to change as we grow & or discover better solutions or as unknown issues arise.